License & RegistrationBandizip License Policy
How to register Bandizip
Bandizip Edition Comparison
Bandizip MSE (Microsoft Store Edition)
How to receive a receipt
How to unregister Bandizip
Exclusive features of Bandizip Paid EditionHow to use the Password Manager
How to use Repair Archive
How to use the Password Recovery
How to preview images in an archive with Bandizip
How to use Antimalware Scan on Archive
Features & Technical TermsHow to use Extract Here (Smart)
How to split a large file into smaller files with Bandizip
How to use Unicode filenames in ZIP format
ZIPX archive format
7z archive format
ZPAQ archive format
How to open RAR files
How to open ALZ and EGG files
How to use Fast Drag and Drop
How to use Multi-core Compression
How to use High-speed Archiving
How to modify an archive without decompression
How to open a file in an archive without extraction
How to edit a file and save it in an archive directly
How to set a password for an archive
How to encrypt filenames in archives
How to move files to Recycle Bin (Trash) when deleting
How to compress a file even when the file is used by another process
How to use Parallel Extraction
Expand folder tree automatically
How to prevent data corruption by safe backup
How to test an archive
How to copy Zone.Identifier information for malware protection
How to change the theme color for Bandizip
How to export and import Bandizip settings
How to uninstall Bandizip
Command Line Parameters
Bandizip Setup Command Line Parameters
Bandizip on Windows 10 on ARM
TroubleshootingHow to troubleshoot when I can’t register Bandizip
How to troubleshoot when I can’t access the email account that I used to buy Bandizip
How to troubleshoot when codepage auto-detection doesn’t work correctly
How to troubleshoot when Bandizip opens archive files automatically when I download them on the browser
How to troubleshoot when an icon for archives doesn’t appear properly in the File Explorer
How to troubleshoot when a right-click menu (context menu) for Bandizip doesn’t appear
How to troubleshoot when a right-click menu (context menu) for Bandizip isn’t displayed properly
How to troubleshoot when the compression or decompression speed is too slow
How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract a ZIP archive
How to troubleshoot when Mac Finder can’t extract an encrypted ZIP file
How to use a non-alphabetic language character in a password
How to test multiple archives
How to troubleshoot “The parameter is incorrect.”
How to troubleshoot when Bandizip conflicts with Sticky Notes
How to troubleshoot when I can’t open an archive in a network mapped drive
How to troubleshoot when a split archive can’t be decompressed
How to troubleshoot when bdzsfx.x86.sfx is diagnosed as malware
How to run Bandizip on Linux using Wine
How to troubleshoot when I can’t register Bandizip
I’ve bought Bandizip license, but I can’t register Bandizip.
Bandizip Professional Edition requires an Internet connection for its registration. The connection is no longer required for using Bandizip after successful registration is made.
If the connection is good but an error still occurs and you cannot register Bandizip, check if you can access the link below.https://secure.bandisoft.com
If your access is successful, the browser displays the message below.
If you cannot access the link, it means that something is wrong with the secure connection which is required for registration due to other network issues. Try one of the following to solve the problem:
Uninstall Bandizip which currently exists on the computer. Download and install the latest version of Bandizip on the official website, and try registration again.» Download Bandizip
Set the computer clock to the correct time.
If the computer clock is not synchronized correctly, it can cause registration failure. Adjust the clock to the correct time and try again.
Disable the firewall and antivirus software.
A firewall or antivirus software on the system can prevent Bandizip from making the secure connection to the Internet. Disable it for a while or add Bandizip to the list of trusted apps and try again.
Enable TLS on the browser.
If any version of TLS is disabled on the browser, it can cause registration failure. Enable TLS 1.0/1.1/1.2 on the browser as follows and try again.
Enable the automatic root certificates update.
On Windows, it is normal that root certificates are automatically updated. If the automatic update is disabled due to some reasons and there is no valid certificate on the computer, however, it can cause registration failure. Try the following steps to enable the automatic update.
Since this solution requires the user to modify the system registry directly, it is recommended to make a backup of the current one.
List of error codes
The following is a list of frequent errors and their meanings.
Error Code: 10-0, 0xbad70010-xx
Unable to make a server connection required for registration. Check if you can access https://secure.bandisoft.com and if not, contact your network administrator.
Error Code: 31-xx, 0xbad70031-xx
There is no Internet connection, or a firewall or other security systems block the app from accessing the Internet. Contact your network administrator.
Error Code: 0x331002-0, 331002-0, 0x50cfa-0
Unable to access a HKLM root key. Check if other third-party software on the system is preventing Bandizip from accessing the root key.
Error Code: 331006-0, 333000-0, 331113-0, 0x50cfe-0, 0x514c8-0, 0x50d69-0
The email address or product key (or both) is entered incorrectly during registration. Check that all the information is entered correctly; it is recommended to use copy & paste (Ctrl+C, Ctrl+V) instead of typing it manually.
Error Code: 99-12002, xxxx-12002, 0xbad70099-12002
Caused by a timeout making a connection to the server. Check your firewall.
Error Code: 99-12029, 31-12029, 0xbad70099-12029, 0xbad70031-12029
Unable to make a connection to HTTPS server. Check your firewall or TLS settings.
Error Code: 99-12037, 0xbad70099-12037
No valid root certificate. Enable the automatic root certificates update.
If the error persists, update your Windows with the latest version and restart your computer.
Error Code: 99-12057, 0xbad70099-12057
The computer clock is not synchronized correctly. Adjust the clock to the correct time and try again.
Error Code: 99-2148098052, 0xbad70099-2148098052
Caused by failure of validating a certificate installed on the system.
Error Code: XX-2148074245
A firewall or other security systems block the app from accessing the Internet. Contact your network administrator.
Error Code: XX-12007
Caused by failure of DNS resolving. Change your DNS server.
Error Code: 0xbad70006-12157, XX-12157
Using an old and incompatible version of TLS.
If you still cannot register Bandizip after all the solutions above, please contact us at Bandizip Forum or firstname.lastname@example.org.